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Terms and Conditions of Use

 1. Registration:

1.1 The person whose name, address and ID number is set out in the front page of these Terms & Conditions (“Independent Sales Representative” hereafter referred as "ISR") confirms that she/he is 18 years of age or older and a resident of India.

1.2 ISR shall duly sign the registration form on the front page of these Terms & Conditions and shall submit the same along with proof of identification, address, and two photos to BIZCRAFT SYSTECH PVT LTD, AHMEDABAD, INDIA. (“HelloLoads”) and make a minimum purchase. The registration of the ISR and these Terms & Conditions become effective when the Registration Form is received at the appropriate HelloLoads Processing Center, Ahmedabad and an account number is issued. These Terms & Conditions shall supersede any agreement previously made between the ISR and HelloLoads.

2. Credit check:

2.1 ISR agrees to have her/his personal details being checked to credit reference and fraud prevention agencies and to HelloLoads making searches from time to time of her/his details with such agencies and keeping a record of that search. ISR agrees that HelloLoads shall have the right to use such information and any future ISR’s account activities and payment records to determine whether any/all facilities can be or continue to be made available to ISR.

3. Activities:

3.1 Activities mean the activities related to lawful sales undertaken by the ISR as per HelloLoads’s POLICES AND GUIDELINES amended or supplemented by HelloLoads from time to time.

3.2 ISR agrees that she/he shall:

NOT DEAL IN ANY CASH AND/OR MONETARY TRANSACTIONS with the customers which otherwise will be considered ILLEGAL and ISR shall be legally liable for same separately & NOT HELLOLOADS.

• Honour the HelloLoads tradition of integrity and personal service and;

• Make no statements, claims or representations, or do any act that would impair the name, reputation or goodwill of HelloLoads;

• Sell/Market only to Consumers and not to sell HelloLoads Products for resale to or through third parties, any business entity or any type of retail establishment or any internet site unless authorized by HelloLoads.

4. Conflict of Interest:

4.1 ISR may engage in any other business, occupation or activity provided that such business, occupation or activity does not, in HelloLoads’s opinion, cause a breach of or conflict with any of the ISR’s obligations under these Terms & Conditions or a conflict with HelloLoads’s interest.


5.1 ISR shall be entitled to join the Sales Leadership Program – a sales program pursuant to which he/she can appoint and train new ISRs and receive awards, incentives and other benefits including commission on the sales revenue raised by her/his Downline ISRs. In such a case, ISR needs to meet the standards to become a sales leader and to comply with applicable laws and regulations, HelloLoads’s applicable schemes, plans, policies, procedures or guidelines for the Sales Leadership Program amended from time to time.

5.2 As a Leader, ISR shall be responsible for ensuring the accuracy and authenticity of address mentioned and identity proof provided by the Downline ISR and ensuring the payment of dues to HelloLoads by the ISR and her/his Downline ISRs on timely basis; failing which HelloLoads shall be entitled to take any action against the ISR as it may deem fit.

5.3 HelloLoads shall be entitled to adjust/withhold the amount of commission due to a ISR against any outsanding amounts due from the ISR and or his or her Downline ISRs, if any.

5.4 For the purposes of this article no. 5 Downline ISR shall mean and include all the ISRs in whichever generations whose sales are considered for calculating the commission payable under the Sales Leadership Program.

5.5 Commission payable under the Leadership Program shall be inclusive of all the present and future taxes including services tax, value added taxes, good and services taxes or other taxes, levies, duties and or charges as may be imposed by the statutory authorities on such commission payable to eligible ISR.

5.6 Commission shall be payable subject to applicable tax deducted at source. In the event, ISR has not provided the PAN card details, a higher tax be deducted as per applicable rate under the laws. The normal applicable rate of tax be deducted from the date of receipt of PAN card details of ISR by HelloLoads.

6. Status:

6.1 ISR agrees that she/he is an independent ISR and not an employee nor agent nor partner of HelloLoads and has no authority to bind HelloLoads contractually to incur any liability on behalf of HelloLoads.

6.2 ISR agrees that she/he shall be responsible for compliance with all matters associated with the status of self-employed individual including payment of all tax, pension, insurance contributions or other business expenses and shall possess all licenses, permits, insurance and or registrations at her/his cost for conducting HelloLoads business or activities.

7. Ordering:

7.1 All orders/requests/acceptance are subject to availability and acceptance by HelloLoads.

8. Payment:

8.1 HelloLoads shall have no obligation to fulfil any future commission should ISRs respective customer fail to pay for any previous orders or if there is any outstanding amount due to HelloLoads.

In addition, HelloLoads shall have the right to withhold the payment of all or part of any discount, commission, awards, incentives or other monies due to the ISR, and/or the right to set off any monies that may be due or payable to the Company by the ISR against any such payment of discount, commission, awards, incentives or other monies due to the ISR.

ISR also agrees to be liable to HelloLoads for any additional costs incurred by HelloLoads for recovering any overdue amount from ISRs customer including attorney fees and court costs incurred by HelloLoads.

9. Commission:

9.1 ISR will receive commission as per agreement if her/his order meets the minimum order value/slabs as amended by HelloLoads from time to time.

10. Intellectual Property:

10.1 ISR agrees that she/he shall not, except to the extent authorized in the applicable policies, procedures and guidelines, use or exploit HelloLoads’s intellectual property rights which include but not limited to trademarks, or trade names or any logos, product names, designs or copyright belonging to HelloLoads.

10.2 ISR agrees that all advertising materials must comply with policies or guidelines issued by HelloLoads from time to time. HelloLoads may request the removal of any advertising materials regardless of whether such materials were previously approved.

10.3 ISR agrees not to use or register, and do not currently own, any domain names, keywords or metatags that include, in whole or in part, any of HelloLoads’s trademarks including, without limitation, the name HELLOLOADS, and that she/he hereby consents to transfer to HelloLoads any such domain names.

11. Security and Privacy and Data Transfer:

11.1 ISR agrees to be bound by the requirements of any applicable data protection laws and HelloLoads’s Security and Privacy Statement, as amended from time to time. HelloLoads’s Security and Privacy Statement can be found at www.HelloLoads.com.

11.2 ISR acknowledges and consents to her/his personal information being collected, used, processed, and transferred by HelloLoads and its affiliated entities, and authorized third parties, including but not limited to entities in countries that have a different level of data protection than that in the ISR’s home country, for the purposes described in the HelloLoads’s Security and Privacy Statement. In addition, ISR consents to use of data for marketing or other purposes, using electronic or other means as described in HelloLoads’s Security and Privacy Statement.

11.3 ISR understands that she/he may withdraw her/his consent to this transfer of personal information, but if such ISR chooses to withdraw her/his consent, she/he will no longer be a ISR.

12. Compliance:

12.1 ISR agrees to be bound by these Terms and Conditions, any applicable laws and regulations, and any applicable policies, procedures or guidelines issued by HelloLoads, which may be amended from time to time as HelloLoads deems necessary. Such policies, procedures, or guidelines shall form part of these Terms & Conditions as if set out in full in these Terms & Conditions.

12.2 ISR agrees that violation of any of the above requirements shall result in any disciplinary actions deemed appropriate by HelloLoads including but not limited to termination of ISR.

12.3 ISR shall indemnify HelloLoads for any liability for any claim arising out of the breach by the ISR of these Terms & Conditions.

13. Termination:

13.1 HelloLoads has the right to terminate ISR and ISR has the right to voluntarily resign as ISR for any or no reason with immediate effect.

13.2 Once ISR is terminated or ISR voluntarily resigns, ISR will lose her/his right to any recognition or award, or right to attend any HelloLoads function, or commission or other benefits under the HelloLoads Sales Leadership Programme.

13.3 Except in the case where termination is caused by ISR’s breach of any of these Terms & Conditions, ISR shall have the right to return to HelloLoads products purchased prior to such termination, subject to the terms and conditions applicable to product returns.

13.4 Furthermore, ISR agrees that her/his registration as ISR shall be terminated for inactivity, as set forth in the applicable policies, procedures and guidelines.

14. Confidential Information:

14.1 Information provided in connection with these Terms & Conditions and the contact details of Downline ISR, which is not publicly disclosed shall be kept confidential and shall not be used or divulged other than in the proper cause of performance of the obligations under these Terms & Conditions, failing which HelloLoads shall be entitled to take disciplinary action including termination of relationship with HelloLoads.

15. Amendment:

15.1 HelloLoads reserves the right to amend these Terms and Conditions, including HelloLoads’s policies, procedures or guidelines at any time by giving the ISR written notice to the ISR’s address on record. If ISR has signed up to conduct her/his activities online or has provided HelloLoads with her/his email address, ISR expressly authorizes HelloLoads to issue communications and invoices electronically, by email to the ISR or by posting messages or notices on HelloLoads’s website www.in.HelloLoads.com, and any such communication shall be deemed appropriate as written notice.

16. Others:

16.1 These Terms & Conditions, applicable policies, procedures or guidelines and Sales Leadership Program issued by HelloLoads amended from time to time, constitute the entire understanding between the parties and supersede any previous contract or understanding.

16.2 The rights and obligations of ISR may not be transferred or otherwise assigned without the prior written consent of HelloLoads, except in case of Nominee duly appointed by the ISR. The Nominee appointed by the ISR shall be the sole assignee of all rights, interest, liabilities and obligations of the ISR in her or his HelloLoads business. This assignment and transfer of rights and obligations shall be effective after the demise of the ISR provided the Nominee submit the death certificate of the ISR and agrees to sign the then current ISR Agreement within 60 days of the demise. HelloLoads shall not entertain any request or claim by any person other than the Nominee duly appointed by the ISR. HelloLoads shall have a right to reject any such nomination if it finds the profile of the Nominee not suitable to be a ISR or Leader under HelloLoads's policies or under the local laws. The Nominee shall also be liable to discharge any obligations and clear all the outstanding due from the demised ISR to HelloLoads.

16.3 Articles 8, 10, 11, 12, 14 and 16 shall survive the termination of or voluntary resignation by the ISR.

16.4 These Terms & Conditions shall be governed and interpreted by the laws of India and any dispute, controversy or claim arising out of, relating to or in connection with, these Terms & Conditions or the breach, termination or validity thereof, shall be finally settled by arbitration. The arbitration shall be conducted in accordance with The Arbitration and Conciliation Act, 1996. The seat of the Arbitration shall be at Ahmedabad, India. The Managing Director of HelloLoads or any other person duly authorized by the Managing Director shall be the sole arbitrator. The arbitration shall be conducted in English Language. The arbitral award shall be in writing and be final and binding on the parties. The award may include an award of costs and interest on the amount in dispute.

17. Restriction on Recruiting:

“The ISR understands that all the schemes as may be introduced by HelloLoads shall be to encourage genuine business practices and undertakes that she/he will not appoint any of her/his family members either under her/him or any other leader, with the intent of taking advantage of the scheme and or for other ulterior motive as may be determined by HelloLoads. In case HelloLoads finds any such appointment, it a) shall be entitled to terminate such appointment without any obligation to notify the leader and the ISR so appointed or b) disqualify the leader from leadership/membership c) disqualify such ISR/Leader from any incentive program.

This Agreement ©2016 BIZCRAFT SYSTECH PVT LTD, AHMEDABAD, INDIA. All rights reserved.

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